School ICT Customer Review Call Survey

School Name*

Contact Name*

Job Title*

E-mail address*

School ICT

How happy are you with our MIS Support Service?

(1 = Very Happy, 2 = OK, 3 = Unhappy)

Do you have any comments to make?

Are there any areas you think or feel we could improve on?

Are there any areas you think or feel we excel in?

Have you used any of our training courses?

Are you aware of all the ways we now conduct training?

Have you attended any of our Best Practice webinars?

Are there any improvements we could make?

Are you interested in any of the following additional services we provide?

If other, please state: -

Overall score for our Service?*

(6 = Excellent, 5 = Very Good, 4 = Good, 3 = Satisfactory, 2 - Unsatisfactory, 1 = Highly Unsatisfactory)

Would you recommend us to any other schools?*

If yes, please let us know who: -

If no, please let us know why: -

How happy are you with your MIS?

(1 = Very Happy, 2 = OK, 3 = Unhappy)

If unhappy, please tell us why: -

If you are exploring an alternative MIS, School ICT can help. Please let us know which MIS you are considering: -

If other, please state who: -

Please use this space for any additional comments or feedback - thank you for your time, it's greatly appreciated.

We are looking to hold some customer focus groups and set up a customer panel, would you be interested in finding out more?

Phone

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