Role: IT Service Desk Technician
- Salary: £18,000 – £20,000 p.a. dependant on experience. Pension, Private Healthcare, Generous holiday entitlement
- Location: Leeds
- Company: School ICT Services Ltd
Job description: –
Due to continued year-on-year growth, an exciting opportunity has arisen for a suitably qualified, highly motivated and experienced ICT Technician to join our education IT technical support team.
School ICT Services is one of the largest, independent providers of Capita SIMS support services in the U.K. We currently offer support and consultancy services to over 600 schools across the country. Our aim is to help schools achieve maximum benefit from their investment in ICT and the post-holder will need to be pro-active in developing and improving the use of technology in schools, as well as day to day maintenance.
The successful applicant will have excellent communication skills and be able to deliver high-quality support to our customers via our service desk, with an element of on-site visit work as and when required. The ideal candidate should have a sound knowledge of supporting ICT infrastructures and computer systems, including servers, workstations, interactive screens/AV equipment and Apple/Android devices. You will also have experience and understanding of group policies, software deployment, backup/restoration procedures and firewall/filtering technologies. In return, the company offers:
- Competitive Salary
- 30-day annual holiday entitlement
- Private Healthcare
- Death in Service Benefit
- Pension Scheme
Experience of working in the education sector would be beneficial but is not essential, however, your technical knowledge, personality, willingness to learn and your approach to delivering outstanding customer service are key to being successful in this role.
The company has grown through delivering a personable and stable service to its customers and we enjoy an extremely low level of staff turnover, due to providing a friendly and enjoyable environment in which to work.
The role is available for an immediate start.
- GCSE Grade C+ in Maths & English
- Full driving licence
Additional information: A full DBS check will be undertaken for the successful applicant.
This is a full time, permanent position.
To apply for this role please e-mail your CV to: email@example.com.