Preparing for the new school year in your MIS
This is a reminder to staff that you should be thinking about preparing for the new school year in your MIS; the relevant documentation has been updated on the School ICT customer portal.
If this is not your area of responsibility, can we please ask that this email is forwarded on to the relevant person in school.
Customer support
We will be available to your take calls throughout the summer term so please do not hesitate to call the help desk if you require support, 0345 222 6802 option 1. Alternatively, please log into the customer portal and log a ticket, detailing what you would like assistance with. To help us resolve any issues as quickly as possible, please provide details of your issue/query when logging your ticket. You can also use the Live Chat function once logged into the SICTS customer portal.
School ICT Customer Portal
If you don’t have a login for the SICTS customer portal, please click here and click ‘create a new user’. Alternatively, contact us on 0345 2226802 and we will set you up. If you have forgotten your password, you can ask for a password reset on the website.
End of Year Consultancy Service
We offer a chargeable service where we can complete the end of year processes on behalf of the school, to save you time and stress. Please contact us on helpdesk@schoolicts.co.uk or log a ticket via our customer portal for more information.
Training is now available to book
We will be running End of Year training sessions on the following dates; please use the relevant link to book your place. If a course is full, please reach out and we can look to put on another date.
- Arbor Preparing for the New Academic Year – Secondary Schools – Wednesday 6th May 9.30am – 12.30pm – Arbor Preparing For The New Academic Year – Secondary Schools – School ICT
- Arbor Preparing for the New Academic Year – Primary Schools – Friday 5th June 9.30am – 12.30pm – Arbor Preparing For The New Academic Year – Primary Schools – School ICT
- Arbor Preparing for the New Academic Year – Secondary Schools – Monday 8th June 9.30- 12.30pm – Arbor Preparing For The New Academic Year – Secondary Schools – School ICT
- Arbor Preparing for the New Academic Year – Primary Schools – Monday 29th June 1.00pm – 4.00pm – Arbor Preparing For The New Academic Year – Primary Schools – School ICT
- Arbor Preparing for the New Academic Year – Secondary Schools – Tuesday 7th July 9.30am – 12.30pm – Arbor Preparing For The New Academic Year – Secondary Schools – School ICT
- Bromcom Preparing for the New Academic Year – Primary Schools – Tuesday 16th June 9.30am – 12.30pm – Bromcom Preparing For The New Academic Year – Primary Schools – School ICT
- Bromcom Preparing for the New Academic Year – Secondary Schools – Monday 29th June 9.30am – 12.30pm – Bromcom Preparing For The New Academic Year – Secondary Schools – School ICT
- SIMS Preparing for the New Academic Year – Secondary Schools – Thursday 4th June 9.30am – 3.30pm – SIMS Preparing For The New Academic Year – Secondary – School ICT
- SIMS Preparing for the New Academic Year – Primary Schools – Wednesday 17th June 9.30am – 12.30pm – SIMS Preparing For The New Academic Year – Primary – School ICT
- SIMS Preparing for the New Academic Year – Primary Schools – Monday 22nd June 9.30am – 3.30pm – SIMS Preparing For The New Academic Year – Primary – School ICT
- SIMS Preparing for the New Academic Year – Secondary Schools – Wednesday 1st July 9.30am – 3.30pm – SIMS Preparing For The New Academic Year – Secondary – School ICT
- SIMS Preparing for the New Academic Year – Primary Schools – Friday 3rd July 9.30am – 3.30pm – SIMS Preparing For The New Academic Year – Primary – School ICT
We also have a distance learning offering where you can complete the course at your own pace over 12 months. This is available to order here: https://learning.schoolicts.co.uk/
The full training course schedule can be accessed via:https://www.schoolicts.co.uk/online-training/
Free Webinars
- Arbor – Payments, Clubs and Trips Set Up for the New Academic Year – Tuesday 2nd June 2026 11.30am – 12.00pm – Arbor – Payments, Clubs And Trips Set Up For The New Academic Year Webinar – School ICT
- Arbor – Preparing for the New Academic Year Top Tips – Tuesday 2nd June 2.30pm – 3.00pm – Arbor – Preparing For The New Academic Year Top Tips Webinar – School ICT
- Bromcom – Preparing for the New Academic Year Top Tips – Monday 1st June 10.30am – 11.00am – Bromcom – Preparing For The New Academic Year Top Tips Webinar – School ICT
- SIMS – Preparing for the New Academic Year Top Tips – Wednesday 3rd June 10.30am – 11.00am – SIMS – Preparing For The New Academic Year Top Tips Webinar – School ICT
End of Year Guidance Documentation
All the documentation you need to complete your end of year processes can be found on the Related Articles link on the campaign news feed for your MIS – use the relevant link below to go to the news feed. The news feeds will be kept updated with any changes or known issues. Customers can also check the news section at https://www.schoolicts.co.uk/latest-news/ .
- Arbor Documentation:
- Bromcom Documentation:
- SIMS Documentation:
IMPORTANT!
The end of year tasks must be completed before September.
Please do not hesitate to call the help desk if you require support on: 0345 222 6802 option 1. Alternatively, please log into the customer portal and log a ticket, detailing what you would like assistance with.
