We would like to draw your attention to the SIMS patches listed below, which should be applied to your SIMS database as soon as possible.
For Schools where School ICT Services manages SIMS upgrades on your behalf, these patches are likely to have already been deployed automatically through SOLUS 3 auto-deploy.
For schools that manage their own SIMS deployments, the patches have now been authorised and are available for deployment.
If you are using SIMS Connected rather than an on-premise SIMS 7 installation, these patches will have been applied directly by ParentPay Group.
If you require any assistance with installing these patches, or if you have any questions, please contact the Help Desk.
Kind regards,
MIS Team
School ICT Services
It is essential that all external SIMS7 On-Premise schools have deployed the following critical patches when there are no users logged in SIMS. Please note, they should be deployed after the summer upgrade has been applied.
Patch 31418
Includes important fixes for DMS-related issues affecting:
- Individual Reports
- Profiles
- Reporting
SIMS Summer 2026 Workstation Patch 2
This update contains important workstation fixes and improvements. We strongly recommend applying this patch if it has not already been deployed.
Patch 31424: SIMS7 – Next Gen Conduct Redirect Issue
PPG have identified an issue with the SIMS7 redirects for Conduct in SIMS Next Gen, specifically affecting: Focus > Student > Student Teacher View. Patch 31424 has been created to resolve this issue.
Database Patch 31462: Validate Memberships and Free School Meals Records
PPG have identified an issue affecting the Validate Memberships process when used with the new Expanded and Targeted Free School Meals (FSM) record types.
Historically, the Validate Memberships process merged overlapping FSM records into a single continuous record. With the introduction of the new FSM categories, records belonging to different FSM types may be merged incorrectly.
To prevent this, Database Patch 31462 has been released.
Important: Until this patch has been applied, PPG strongly recommend that users do not run the Validate Memberships process on records containing the new FSM types.
Patch 31422 : Consolidated Database Patch 1 for the SIMS Summer Release 2026.
Patch 31425: SIMS and FMS Login Timeout Issues
On 22 July 2026, an issue was reported where users were unable to log in to SIMS or FMS and experienced timeout-related errors, including:
- Not Responding
- Database Query Timed Out
To resolve this issue, please apply Patch 31425 and Restart the SSM Service.
