Dear Colleague,
Please see below the latest update information to help you prepare for Exam results days in both SIMS & Arbor
SIMS
School ICTS have produced a number of documents to guide you through results day, these are all available to download from our customer portal under the Exams category (my.www.schoolicts.co.uk, if you do not have an account please contact the helpdesk).
Key Documents
- Exam Results Preparation 2022 – Must Read – This document lists all of the preparation required prior to results day, the basedata version summary and the 16 – 18 Discount Families.
- Claiming BTEC Results – 7B Basedata – If you have students who will be Certificating in BTEC Qualifications, additional preparation is required. The results basedata (7B15_22) should be requested via Edexcelonline and imported into the Summer Season in Exams and an entry file submitted to the board. This will ensure that you receive results electronically. (BTEC results basedata help sheet HS0081)
- Common Results Day Issues – outlines any errors and resolutions you may experience when downloading and importing results files.
- Managing Performance Indicators in SIMS (PI) – Detailed instructions about on how to update the Performance Measures Information for Summer 2022 (document refers to 2021 but is still relevant).
- Results Day Survival Kit June 2022– Information to assist in achieving a successful results download day
- The DfE Spreadsheets which specify which qualifications count in the KS4 and 16-18 Performance Measures in 2022. (Performance points and discount codes
- Importing Results for Cambridge Technicals – Helpsheet HS0103
Other Key points
- BTEC basedata patch 17395 – Discount codes will need to be added into the BTEC basedata so that the BTEC qualifications are correctly identified on the exams reports. This can either be done manually or by requesting Patch no. 17395 via the helpdesk. This should only be done after you have refreshed the basedata for all qualifications, as the patch can only be applied once.
- Before results day make sure you have refreshed all of your basedata to the latest version (information on how to do this on the customer portal).
Arbor
- Ensure you have set the Embargo settings for who can view results on download days by going to Examinations/ Administration/ Results Embargo Settings:- https://support.arbor-education.com/hc/en-us/articles/360011103994-Setting-embargo-dates-for-exams
- If you have students who will be certifying for BTEC exams, make sure you have generated a 7B results request file:- https://support.arbor-education.com/hc/en-us/articles/360008026978-Generating-a-Pearson-7B-Results-Request-file
- Import Results using the following instructions:- https://support.arbor-education.com/hc/en-us/articles/360006530994-Entering-Exam-results-in-Arbor#preparation-0-0
- Resolving any errors:- https://support.arbor-education.com/hc/en-us/articles/4409298717841-Why-can-t-I-import-my-exam-results-file-#step-1-try-resolving-the-errors-0-0
- DfE Spreadsheets which specify which qualifications count in the KS4 and 16-18 Performance Measures in 2022. (Performance points and discount codes)
Support Outside of helpdesk hours
Due to the nature of results day, our consultants will be available to deal with helpdesk tickets from 6:30am on Wednesday 17th August and Wednesday the 24th August 2022.
To log a call outside of normal office hours please log via our customer portal my.www.schoolicts.co.uk. Please include as much information as possible (including contact details) to allow us to assess the severity of your issue and support needed including screenshots of the issue. All calls will be ‘triaged’ and responded to based on the time of receipt and the severity of the problem.
If you have any questions or would like help with any of the above, please email helpdesk@schoolicts.co.uk, or log a call on 0345 222 6802.
