Dear Colleague,
This is a reminder to staff that you should be thinking about preparing for the new school year in your MIS system; the relevant documentation has been updated on the SICTS and TIO Customer Portals. Please forward this e-mail to any colleagues who may find it useful.
School ICT Customer Portal https://my.www.schoolicts.co.uk/
If you don’t have a login for the School ICT Customer Portal please contact us on: 0345 2226802 and we will set you up. If you have forgotten your password, you can ask for a password reset on the website.
turn IT on Customer Portal https://portal.turniton.co.uk/
If you don’t have a login for the TIO customer portal you can request access through this link: https://portal.turniton.co.uk/register
End of Year Consultancy Service
We offer a chargeable service where we can complete the end of year processes on behalf of the school, to save you time and stress. Please contact helpdesk@schoolicts.co.uk or log a call via our portal https://my.www.schoolicts.co.uk/ for more information.
Customer Support
We will be available to take calls throughout the summer term so please do not hesitate to call the help desk if you require support; SICTS 0345 222 6802 option 1, TIO 01865 597 620 option 2. Alternatively, please log into the customer portal and log a ticket, detailing what you would like assistance with. To help us resolve any issues as quickly as possible, please provide details of your issue/query when logging your ticket. You can also use the Live Chat function once logged into the SICTS customer portal.
Training is now available to book
We will be running End of Year training sessions on the following dates; please use the relevant link to book your place. If a course is full, please reach out and we can look to put on another date.
- Bromcom Preparing for the New Academic Year – Primary Schools – Tuesday 3rd June 2025 9:30am – 12:30pm
- Arbor Preparing for the New Academic Year – Secondary Schools – Thursday 5th June 2025 1:00pm – 4:00pm
- SIMS Preparing for a New School Year – Primary – Friday 6th June 2025 9:30am – 3:30pm
- SIMS Preparing for a New School Year – Primary – Thursday 12th June 2025 9:30am – 3:30pm
- Bromcom Preparing for the New Academic Year – Secondary Schools – Monday 16th June 2025 9:30am – 12:30pm
- Arbor Preparing for the New Academic Year – Primary Schools – Tuesday 17th June 2025 9:30 am – 12:30 pm
- SIMS Preparing for a New School Year – Secondary – Thursday 19th June 2025 9:30 am – 3:30 pm
- SIMS Preparing for a New School Year – Secondary – Thursday 3rd July 2025 9:30 am – 3:30 pm
- SIMS Preparing for a New School Year – Primary – Tuesday 8th July 2025 9:30 am – 3:30 PM
Arbor Documentation
The Arbor end of year documentation can be found on our customer portal https://my.www.schoolicts.co.uk/ in the knowledge base, under the category of Arbor | End of Year, or on the TIO customer portal https://portal.turniton.co.uk/ under Files | End of Year.
You will find the documentation and some helpful videos to assist with the various tasks that are necessary to set up your new school year. The folder also contains our webinars on top tips for the end of year, if you missed them or want a refresher.
Please use the link below to the Arbor End of Year Campaign News; this contains useful information and links to key Arbor documentation.
Arbor End of Year Campaign News
Bromcom Documentation
The end of year documentation can be found on our customer portal https://my.www.schoolicts.co.uk/ in the knowledge base under the category of Bromcom | End of Year, or on the TIO customer portal https://portal.turniton.co.uk/ under Files | End of Year.
Please use the link below to the Bromcom End of Year Campaign News; this contains useful information and links to key Bromcom documentation.
Bromcom End of Year Campaign News
Integris Documentation
The end of year documentation can be found on our customer portal https://my.www.schoolicts.co.uk/ in the knowledge base under the category of Integris | End of Year, or on the TIO customer portal https://portal.turniton.co.uk/ under Files | End of Year.
Please use the link below to the Integris End of Year Campaign News; this contains useful information and links to key Integris documentation.
Integris End of Year Campaign News
ScholarPack Documentation
The end of year documentation can be found on our customer portal https://my.www.schoolicts.co.uk/ in the knowledge base under the category of ScholarPack | End of Year, or on the TIO customer portal https://portal.turniton.co.uk/ under Files | End of Year.
Please use the link below to the ScholarPack End of Year Campaign News; this contains useful information and links to key ScholarPack documentation.
ScholarPack End of Year Campaign News
SIMS Documentation
The end of year documentation can be found on our customer portal https://my.www.schoolicts.co.uk/ in the knowledge base under the category of SIMS | Admissions and End of Year Procedures, or on the TIO customer portal https://portal.turniton.co.uk/ under Files | End of Year. You will find the documentation and some helpful videos to assist with the various tasks that are necessary to set up your new school year. The folder also contains our webinars on top tips for the end of year, if you missed them or want a refresher.
Please use the link below to the SIMS End of Year Campaign News; this contains useful information and links to key SIMS documentation and will be updated as and when necessary.
SIMS End of Year Campaign News
These end of year tasks must be completed before September.
