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NewsSIMS News

Spring 2019 CTF Issue

By 4th April 2019 No Comments

IMPORTANT INFORMATION FOR ANY STAFF WHO SEND OR IMPORT COMMON TRANSFER FILES.

We have received a notification from Capita that they are investigating an issue with Common Transfer Files which only affects schools who have applied the Spring Upgrade.

Current Capita precautionary advice is not to use the CTF mechanism to share pupil and contact details with other schools until further notice.  If a school has sent a CTF file to another school (after Friday 22 March) we suggest  the recipient school is contacted to check the details that they have loaded are correct.  Please note that this issue does not relate to data transferred prior to the spring release (i.e. schools on the autumn release transferring data to schools also on the autumn release are unaffected).

Capita ESS apologises for any impact on schools and their support partners that may arise from this incident.  They are continuing to investigate and we will update our customers once the full details and implications are known.

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